Here are the most common Delta flight change and cancellation situations and what you can do — covering same-day changes, schedule changes, eCredits, refunds, and what happens if you miss your flight.
Can I change my Delta flight?
Yes. Delta allows eligible passengers to change their flight before departure.
You can generally start the process through My Trips by selecting your trip and choosing “Change or Add Flights.” You'll then see available alternatives and any applicable fees or fare differences before confirming the change.
For flights originating in the U.S. and Canada, Delta Classic, Extra and refundable tickets generally don't have a change fee, although you may still have to pay a difference if the new flight costs more. Delta Basic tickets have different restrictions and fees.
Need help changing your Delta flight? If you're unsure about your eligibility, fare difference, or which alternative flight to choose, contact Delta at 1 (855) 231-7249 for assistance with your flight change.
Can I make a Delta same-day flight change?
This is one of the most common questions when travel plans suddenly change.
Delta offers Same-Day Confirmed and Same-Day Standby options for eligible passengers. The exact options depend on your ticket and the flights available.
Delta's current information shows that Basic tickets aren't eligible for Same-Day Confirmed or Same-Day Standby. For eligible Classic tickets, Same-Day Confirmed changes can be available for a fee, while eligible Extra or refundable tickets can qualify for free Same-Day Confirmed changes when available.
So if you need to move to an earlier or later Delta flight on the same day, check the available options as soon as possible.
Need a same-day change? If you can't find the flight you need through My Trips, contact Delta at 1 (855) 231-7249 to ask about available same-day change or standby options.
Can I change to an earlier or later Delta flight?
Potentially, yes.
If you need to travel earlier or later on the same day, you may see a Same-Day Confirmed option or a standby option depending on your ticket and the flights available.
A confirmed change is preferable when available because you know which flight you're taking. Standby is different because you're requesting a seat on another flight without having a confirmed seat on that flight.
If the online change option doesn't show the flight you need, contacting Delta can help determine whether another option is available.
Looking for an earlier or later flight? If the option isn't appearing online, call Delta at 1 (855) 231-7249 and ask about the available flights and same-day options for your itinerary.
How much does it cost to change a Delta flight?
There isn't one universal Delta change fee. The cost can depend on:
- Your ticket or fare type
- Where your journey originates
- Your destination
- How close you are to departure
- The price of the new flight
For eligible Classic, Extra and refundable tickets originating in the U.S. and Canada, Delta generally doesn't charge a change fee, but a fare difference can still apply if the replacement flight costs more. Basic tickets are subject to different change rules and fees.
That's why it's worth checking the actual price shown during the change process before confirming anything.
Want to know the cost before changing? Check the amount through My Trips, or contact Delta at 1 (855) 231-7249 if you need help understanding the applicable change fee or fare difference.
What is a Delta schedule change?
A Delta schedule change is different from voluntarily deciding to change your flight. If Delta changes your departure or arrival time significantly, you may have additional options.
Delta currently considers a significant schedule change to include a departure or arrival that is at least 3 hours earlier or later for domestic itineraries, or 6 hours earlier or later for international itineraries. If you're affected by a qualifying schedule change, you may be able to select another flight or cancel and request a refund for the unused portion.
If Delta has changed your itinerary and the replacement doesn't work for you, check the available alternatives before simply canceling the trip.
Delta changed your flight? If you're unsure whether the schedule change qualifies for another flight or a refund, contact Delta at 1 (855) 231-7249 and ask about the options available for your itinerary.
Can I cancel a Delta flight?
Yes, but what you receive after cancellation depends on your ticket.
Delta says that refundable or eligible Extra tickets can generally be canceled before departure for a refund to the original payment method. Non-refundable tickets may instead result in an eCredit, with applicable cancellation fees deducted.
To cancel online, Delta currently directs customers to:
- Go to My Trips.
- Select the flight.
- Choose “Need to Cancel?”
- Select “Start Flight Cancellation.”
- Review the cancellation details and complete the process.
The important part is to cancel before departure. Delta states that tickets not changed or canceled before departure can have no remaining value.
Need help canceling your Delta flight? If you're unsure what you'll receive after cancellation or can't complete the process through My Trips, contact Delta at 1 (855) 231-7249 for assistance.
Can I cancel a non-refundable Delta ticket?
In many cases, yes.
A non-refundable ticket doesn't necessarily mean you receive nothing if you cancel. Delta says eligible non-refundable tickets can generally be canceled before departure for an eCredit, minus any applicable cancellation fee. The exact fee depends on the ticket and itinerary.
There are also situations where a cancellation can qualify for a refund rather than an eCredit, such as certain Delta-initiated disruptions or qualifying schedule changes.
Have a non-refundable ticket? If you're not sure whether cancellation will result in an eCredit, a fee, or potentially a refund, contact Delta at 1 (855) 231-7249 and ask about your specific ticket.
What does a refundable Delta ticket mean?
A refundable ticket gives you considerably more flexibility.
If you have an eligible refundable ticket and cancel before the flight, Delta says the refund can be returned to your original form of payment rather than being issued as an eCredit.
If you're unsure whether your ticket is refundable, check the fare information associated with your booking before canceling.
Not sure whether your ticket is refundable? Review your booking details or contact Delta at 1 (855) 231-7249 to ask about the cancellation and refund options associated with your ticket.
Can I get a Delta refund outside the normal cancellation period?
It depends on why you're requesting the refund.
Simply missing the normal cancellation window doesn't automatically mean you're entitled to a cash refund. However, different rules can apply when:
- Delta canceled the flight
- Delta made a qualifying significant schedule change
- Your flight experienced a qualifying significant delay
- You purchased a refundable ticket
- Another specific circumstance covered by Delta's current refund rules applies
For a Delta-initiated cancellation or qualifying significant disruption, Delta says passengers can cancel the rebooked itinerary and request a refund for the unused portion of the ticket and certain eligible prepaid items.
Trying to request a refund? If you're unsure whether your situation qualifies for a refund outside the normal cancellation period, contact Delta at 1 (855) 231-7249 and ask about the refund options available for your itinerary.
What happens if I miss my Delta flight?
If you think you're going to miss your flight, it's much better to change or cancel before departure if possible. Delta states that tickets not changed or canceled before departure can have no remaining value.
If you've already missed the flight, contact Delta as soon as possible and explain what happened. Your available options can depend on the circumstances and ticket conditions.
Already missed your flight? Contact Delta at 1 (855) 231-7249 as soon as possible to explain the situation and find out whether any options are available for your ticket.
What if my Delta flight was canceled today?
If Delta canceled your flight, don't immediately assume you need to buy another ticket yourself.
Delta says that when a flight is canceled or affected by a qualifying significant delay or schedule change, it will generally attempt to rebook affected passengers. If the replacement flight doesn't work, eligible passengers may be able to choose another flight or cancel the rebooked itinerary and request a refund for the unused portion.
For a specific canceled flight, check the latest information associated with your trip and review the alternatives Delta provides.
Flight canceled today? If you need help finding another flight or understanding your rebooking and refund options, contact Delta at 1 (855) 231-7249 and discuss the canceled itinerary with a representative.
Can I change my Delta flight by phone?
Yes. If you're having trouble completing a change online, Delta provides phone assistance.
For U.S. general sales and services, Delta currently lists:
- Delta: 1 (855) 231-7249
Delta says Reservation Sales is available 24 hours a day, 7 days a week. This can be particularly useful when you're dealing with a time-sensitive change, a complicated itinerary, a same-day change, or an option that isn't appearing online.
If your ticket was purchased through a third-party travel agency or website, Delta says you should contact that agency directly for servicing and assistance with changes or cancellations.
Final thoughts
Whether you're searching for information about a Delta same-day flight change, a schedule change, a cancellation, a refund, or what happens after missing a flight, the most important thing is to check your specific ticket conditions and act before departure whenever possible.
For straightforward changes and cancellations, My Trips is usually the first place to check. If the option you need isn't available online or you're dealing with a time-sensitive problem, you can contact Delta at 1 (855) 231-7249 for assistance.
Policies, fees and eligibility can vary by ticket and itinerary, so check the current terms for your specific flight before confirming a change or cancellation.
